Quality Control: Technology and Supervision
At RIBI, we employ the latest technology and traditional forms of close supervision to ensure the quality of our guard services.
Using state-of-the-art computer systems, we manage the enormous amounts of information needed to support our 24-hour operation that never rests. The latest wireless technology keeps us in touch at all times with officers in the field. Our services are enhanced with modern business tools like:
- Wireless laptops
- Blackberry smart phones
- Nextel communications
- Computerized tour systems
- Digital imaging
- GPS tracking
- Integrated scheduling and billing systems
A staff of roving field managers ensures the quality and performance of assigned security officers 24 hours a day. We monitor for proper training and compliance through periodic, unannounced site inspections and evaluations.
Site QC checks include:
- Proper uniform
- Up-to-date paperwork
- Site condition
- Problems or issues
- Officer bearing
- Compliance
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